Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly to us when you place an order, create an account, or contact us. This includes:

Name, email address, phone number
Shipping and billing address
Payment information (processed securely through our payment processor — we do not store full card numbers)
Order history and product preferences

How We Use Your Information

Process and fulfill your orders
Communicate with you about your orders, shipping, and returns
Respond to your questions and provide customer support
Send promotional emails about new products and offers (only if you opt in)
Improve our website, products, and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with service providers who help us operate our business — payment processors, shipping carriers, and email service providers. These providers are bound by confidentiality obligations and are restricted from using your information for any other purpose.

Cookies

Our website uses cookies to maintain your shopping cart, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features of our website may not function properly without them.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted during checkout. Payment information is processed through PCI-compliant payment processors. We do not store full credit card numbers on our servers.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, email us at info@danddorthotics.com. We will respond to your request within 30 days.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact

For privacy questions or requests, email us at info@danddorthotics.com or write to us at 1638 W Irving Blvd, Irving, TX 75061.